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Performance, acceptability, and impact of ambient listening scribe technology in an outpatient context: a mixed methods trial evaluation

Abstract Background In 2024, Gold Coast Hospital and Health Service outpatient division initiated a 16-week trial of artificial intelligence (AI)-enabled ambient listening scribe technology. The objective of this pilot study was to evaluate scribe technology performance (according to dimensions of q...

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Principais autores: Salim Memon, Adam Brand, Bianca Taylor, Adelaide Michael, Rachael Smithson
Formato: Artigo
Idioma:Inglês
Publicado em: BMC 2026-01-01
coleção:BMC Health Services Research
Assuntos:
Artificial intelligence
Ambient listening
Medical transcription
Scribe technology
Machine learning
Digital innovation
Acesso em linha:https://doi.org/10.1186/s12913-025-13954-5
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