Human-Robot Interaction: The Hospitality Experience of Young People in Hotels that Use Robots

The past years have brought an accelerated use of robots in the hospitality industry to perform several tasks (i.e., front-desk, cleaning, and check-in, among others). In addition to advantages such as better productivity or lower labour shortages, the use of robots in hotels can enhance the tour...

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Auteurs principaux:	Andreea Fortuna Șchiopu, Ana Mihaela Pădurean, Ana-Maria Nica, Valentin Toader, Remus Ion Hornoiu, Maria Cordente Rodriguez
Format:	Artigo
Langue:	Inglês
Publié:	Editura ASE 2024-11-01
Collection:	Amfiteatru Economic
Sujets:	human-robot interaction robots used in hotels robot anxiety experience of hospitality intention to visit hotels that use robots
Accès en ligne:	https://www.amfiteatrueconomic.ro/temp/Article_3359.pdf
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