Smart Tech, Scared Users: A Behavioral Analysis of AI-Powered Solutions for Cyberthreat-Induced Customer Complaints in Low-Income Countries
In the face of rising cyber incidents in digital banking, artificial intelligence (AI) has emerged as a critical tool for automating threat detection, enhancing response speed, and improving complaint resolution. However, the success of such technological interventions depends significantly on user...
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| Autors principals: | , , , , , |
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| Format: | Artigo |
| Idioma: | Inglês |
| Publicat: |
International Research Alliance for Sustainable Development - iRASD
2025-03-01
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| Col·lecció: | iRASD Journal of Management |
| Matèries: | |
| Accés en línia: | https://www.internationalrasd.org/journals/index.php/jom/article/view/2845 |
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