The quality of tourism destination – integrated quality management
The paper deals with the quality of tourism services. It mentions various ways of approaching quality management, such as the standards of quality, systems based on ISO standards and systems of complex quality management. It describes approaches applied in the Czech Republic and points out the diffi...
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| Autor principal: | |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
Mendel University Press
2009-01-01
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| coleção: | Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis |
| Assuntos: | |
| Acesso em linha: | https://acta.mendelu.cz/57/6/0361/ |
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