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'n Bedryfsielkundige ondersoek na die verbruikerbeeld van handelsbanke in Suid-Afrika

In this investigation the hypothesis is tested that every commercial bank has a unique and differentiated consumer image. A factor analytical study is performed to develop a semantic differential by means of which consumer image scales can be established. The results indicate that commercial banks...

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Bibliografiske detaljer
Hovedforfatter: H. I. J. Spoeltra
Format: Artigo
Sprog:Inglês
Udgivet: AOSIS 1976-11-01
Serier:SA Journal of Industrial Psychology
Online adgang:https://sajip.co.za/index.php/sajip/article/view/279
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