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Patient Age, Race and Emergency Department Treatment Area Associated with “Topbox” Press Ganey Scores

Introduction: Hospitals commonly use Press Ganey (PG) patient satisfaction surveys for benchmarking physician performance. PG scores range from 1 to 5, with 5 being the highest, which is known as the “topbox” score. Our objective was to identify patient and physician factors associated with topbox P...

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Autors principals: Moon O. Lee, Jonathan Altamirano, Luis C. Garcia, Michael A. Gisondi, N. Ewen Wang, Suzanne Lippert, Yvonne Maldonado, Laleh Gharahbaghian, Ryan Ribeira, Magali Fassiotto
Format: Artigo
Idioma:Inglês
Publicat: eScholarship Publishing, University of California 2020-09-01
Col·lecció:Western Journal of Emergency Medicine
Accés en línia:https://escholarship.org/uc/item/6s0617c1
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