Patients´ perception of the quality of community pharmacy services using the critical incident technique
Background/Aim. The Critical Incident Technique (CIT) is a qualitative research method for measuring consumer satisfaction by collecting and analyzing information on participants and their activities. This method allows participants to present their detailed experiences related to a particular servi...
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| Principais autores: | , , , , , |
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| 格式: | Artigo |
| 語言: | Inglês |
| 出版: |
Ministry of Defence of the Republic of Serbia, University of Defence, Belgrade
2022-01-01
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| 叢編: | Vojnosanitetski Pregled |
| 主題: | |
| 在線閱讀: | http://www.doiserbia.nb.rs/img/doi/0042-8450/2022/0042-84502000123K.pdf |
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