The Impact of Power on the Relationships and Customer Satisfaction in a Logistics Triad: A Meta-Analysis
It is necessary for TPL firms to understand the source of power and the relationship between buyers and suppliers so that they can improve logistics performance and customer satisfaction. This paper uses a meta-analysis to assess the effect of power on the relationships and customer satisfaction in...
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| Главные авторы: | , |
|---|---|
| Формат: | Artigo |
| Язык: | Inglês |
| Опубликовано: |
Elsevier
2019-12-01
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| Серии: | Asian Journal of Shipping and Logistics |
| Online-ссылка: | http://www.sciencedirect.com/science/article/pii/S2092521219300744 |
| Метки: |
Нет меток, Требуется 1-ая метка записи!
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