Boldly Going Where No Law Has Gone before: Call Centres, Intake Scripts, Database Fields, and Discretionary Justice in Social Assistance
This article focuses on the response of public law to bureaucratic disentitlement. Whether eligibility decisions for social welfare benefits are made on the basis of a face to face interview or telephone intake screening at a call centre, whether the questions are onerous for vulnerable applicants t...
保存先:
| 第一著者: | |
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| フォーマット: | Artigo |
| 言語: | Inglês |
| 出版事項: |
Osgoode Hall Law School
2004-07-01
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| シリーズ: | Osgoode Hall Law Journal |
| 主題: | |
| オンライン･アクセス: | https://digitalcommons.osgoode.yorku.ca/ohlj/vol42/iss3/1 |
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