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Highly effective behavior of financial consultants

Even after the introduction of self-services such as online banking, the need for qualified personnel in the financial service industry has remained strong. Important business is still conducted face-to-face between consultant and customer. Hence, many financial service firms still see their competi...

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Detalhes bibliográficos
Main Authors: Ettinger, Elfi, Van Dick, Rolf, Teece, David J., Kent, Tom
Formato: Livro
Idioma:Inglês
Publicado em: Gabler Verlag, c2009
Assuntos:
Acesso em linha:https://minerva.ufrj.br/F/?func=direct&doc_number=000946837&local_base=UFR01
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