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Cruise management information and decision support systems /
Increasingly, cruise operators are utilising information and communication technologies (ICTs) to improve service-effectiveness and process efficiency, both on- and off-board. Therefore, it is worth initiating a discussion on the potential and challenges ICTs entail for both cruise operators’ back-o...
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| Main Authors: | , , |
|---|---|
| Formato: | Livro |
| Idioma: | Inglês |
| Publicado em: |
Gabler Verlag,
c201
Springer, |
| Assuntos: | |
| Acesso em linha: | https://minerva.ufrj.br/F/?func=direct&doc_number=000915667&local_base=UFR01 |
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