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Fundamentals of business process management

Business Process Management (BPM) is the art and science of how work should be performed in an organization in order to ensure consistent outputs and to take advantage of improvement opportunities, e.g. reducing costs, execution times or error rates. Importantly, BPM is not about improving the way i...

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Bibliografiska uppgifter
Huvudupphovsmän: Dumas, Marlon., La Rosa, Marcello., Mendling, Jan., Reijers, Hajo A.
Materialtyp: Livro
Språk:Inglês
Publicerad: Springer Berlin Heidelberg : 2013
Imprint: Springer,
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Länkar:https://minerva.ufrj.br/F/?func=direct&doc_number=000897969&local_base=UFR01
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