Global economy of signs and selves: A view of work regimes in call centers in the Philippines

Reflecting on the global nature of third-party offshore call center and its implications on the agent, this piece is an account of the researcher’s own experience, observations, and interactions as a call center worker. Using the theoretical frame Global economy of signs and selves, weaving ideas fr...

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Detalles Bibliográficos

Autor Principal:	Fabros, Alinaya Sybilla L.
Formato:	Artigo
Idioma:	Inglês
Publicado:	Association pour le développement de la sociologie du travail 2009
Assuntos:	Restructuring Call Center Participant Observation Service Outsourcing Global Economy Service Work Offshore Filipino Call Center Agent Sous-traitance Relation de service Prix du jeune auteur Globalisation Observation participante Centres d’appels Délocalisation Philippines
Acceso en liña:	https://doi.org/10.4000/sdt.16764 https://hdl.handle.net/20.500.13089/klgx https://journals.openedition.org/sdt/16764
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