Designing for the Power to Act Together in organisations : the case of a business process

With regard to transformations of the economic environment and structural changes in companies which now conceptualize their performance on the basis of their cross-functional processes, it is essential to understand the efficiency levers that organisations employ to cope with customer requests. One...

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Autors principals:	Poret, Céline, Folcher, Viviane, Motté, Florence, Haradji, Yvon
Format:	Artigo
Idioma:	Inglês
Publicat:	ARPACT - Association Recherches et Pratiques sur les ACTivités 2016
Matèries:	pouvoir d’agir cours d’action relation de service approche instrumentale activité collective transverse course of action service relationship instrumental approach cross-functional collective activity Power to Act
Accés en línia:	https://doi.org/10.4000/activites.2917 https://hdl.handle.net/20.500.13089/8sz9 https://journals.openedition.org/activites/2917
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