What happens to patient experience when you want to see a doctor and you get to speak to a nurse? Observational study using data from the English General Practice Patient Survey

par Paddison, Charlotte A M, Abel, Gary A, Burt, Jenni, Campbell, John L, Elliott, Marc N, Lattimer, Valerie, Roland, Martin
Publié dans BMJ Open (2018)

The effectiveness and cost-effectiveness of telephone triage of patients requesting same day consultations in general practice: study protocol for a cluster randomised controlled t...

par Campbell, John L, Britten, Nicky, Green, Colin, Holt, Tim A, Lattimer, Valerie, Richards, Suzanne H, Richards, David A, Salisbury, Chris, Taylor, Rod S, Fletcher, Emily
Publié 2013

Exploring demographic and lifestyle associations with patient experience following telephone triage by a primary care doctor or nurse: secondary analyses from a cluster randomised...

par Warren, Fiona C, Calitri, Raff, Fletcher, Emily, Varley, Anna, Holt, Tim A, Lattimer, Valerie, Richards, David, Richards, Suzanne, Salisbury, Chris, Taylor, Rod S, Campbell, John L
Publié dans BMJ Qual Saf (2015)

The effect of nurses’ preparedness and nurse practitioner status on triage call management in primary care: A secondary analysis of cross-sectional data from the ESTEEM trial

par Varley, Anna, Warren, Fiona C., Richards, Suzanne H., Calitri, Raff, Chaplin, Katherine, Fletcher, Emily, Holt, Tim A., Lattimer, Valerie, Murdoch, Jamie, Richards, David A., Campbell, John
Publié dans Int J Nurs Stud (2016)

Implementing telephone triage in general practice: a process evaluation of a cluster randomised controlled trial

par Murdoch, Jamie, Varley, Anna, Fletcher, Emily, Britten, Nicky, Price, Linnie, Calitri, Raff, Green, Colin, Lattimer, Valerie, Richards, Suzanne H, Richards, David A, Salisbury, Chris, Taylor, Rod S, Campbell, John L
Publié dans BMC Fam Pract (2015)

The clinical effectiveness and cost-effectiveness of telephone triage for managing same-day consultation requests in general practice: a cluster randomised controlled trial compari...

par Campbell, John L, Fletcher, Emily, Britten, Nicky, Green, Colin, Holt, Tim, Lattimer, Valerie, Richards, David A, Richards, Suzanne H, Salisbury, Chris, Taylor, Rod S, Calitri, Raff, Bowyer, Vicky, Chaplin, Katherine, Kandiyali, Rebecca, Murdoch, Jamie, Price, Linnie, Roscoe, Julia, Varley, Anna, Warren, Fiona C
Publié dans Health Technol Assess (2015)