Use of focus groups in a library's strategic planning process

le Higa-Moore, Mori Lou, Bunnett, Brian, Mayo, Helen G., Olney, Cynthia A.
Foilsithe 2002

Gathering Customer Input Prior to Home Page Redesign: An Ontological Study

le Alexander, Katherine, Harker, Karen, Higa-Moore, Mori Lou, Mayo, Helen, McKibbon, Shelley, Wilder, Laura
Foilsithe 2002