Resultados da pesquisa por Autor

1

Internal service quality and external service quality using two versions of SERVQUAL scale: An empirical evidence from five malls in the capital city of Saudi Arabia

Internal service quality and external service quality using two versions of SERVQUAL scale: An empirical evidence from five malls in the capital city of Saudi Arabia

Por Bader M. Almohaimmeed
Publicado em 2019-03-01

Obter o texto integral

Artigo