Szczygiel, D. D., & Bazińska, R. (2021). Emotional Intelligence Mitigates the Effects of Customer Incivility on Surface Acting and Exhaustion in Service Occupations: A Moderated Mediation Model. Front Psychol.
Chicago Style CitationSzczygiel, Dorota Daniela, i Róz·a Bazińska. "Emotional Intelligence Mitigates the Effects of Customer Incivility On Surface Acting and Exhaustion in Service Occupations: A Moderated Mediation Model." Front Psychol 2021.
Cita MLASzczygiel, Dorota Daniela, i Róz·a Bazińska. "Emotional Intelligence Mitigates the Effects of Customer Incivility On Surface Acting and Exhaustion in Service Occupations: A Moderated Mediation Model." Front Psychol 2021.
Atenció: Aquestes cites poden no estar 100% correctes.