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Associations Between Nonclinical Services and Patient-Experience Outcomes in US Acute Care Hospitals

BACKGROUND: Patient experience is an important measure of hospital quality and performance. Since the passage of the Affordable Care Act, patient experiences with their care encounters are embedded into the framework of payment incentives. However, drivers of patient experience in the context of the...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Veröffentlicht in:J Patient Exp
Hauptverfasser: Schiaffino, Melody K, Suzuki, Yukari, Ho, Tarryn, Finlayson, Tracy L, Harman, Jeffrey S
Format: Artigo
Sprache:Inglês
Veröffentlicht: SAGE Publications 2019
Schlagworte:
Online Zugang:https://ncbi.nlm.nih.gov/pmc/articles/PMC7786719/
https://ncbi.nlm.nih.gov/pubmed/33457549
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1177/2374373519892770
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