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Associations Between Nonclinical Services and Patient-Experience Outcomes in US Acute Care Hospitals

BACKGROUND: Patient experience is an important measure of hospital quality and performance. Since the passage of the Affordable Care Act, patient experiences with their care encounters are embedded into the framework of payment incentives. However, drivers of patient experience in the context of the...

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Detalhes bibliográficos
Publicado no:J Patient Exp
Main Authors: Schiaffino, Melody K, Suzuki, Yukari, Ho, Tarryn, Finlayson, Tracy L, Harman, Jeffrey S
Formato: Artigo
Idioma:Inglês
Publicado em: SAGE Publications 2019
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC7786719/
https://ncbi.nlm.nih.gov/pubmed/33457549
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1177/2374373519892770
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