Ash, J. S., Anderson, J. G., Gorman, P. N., Zielstorff, R. D., Norcross, N., Pettit, J., & Yao, P. (2000). Managing Change: Analysis of a Hypothetical Case. American Medical Informatics Association.

Ash, Joan S., James G. Anderson, Paul N. Gorman, Rita D. Zielstorff, Natalie Norcross, Jody Pettit, und Patricia Yao. Managing Change: Analysis of a Hypothetical Case. American Medical Informatics Association, 2000.

Ash, Joan S., et al. Managing Change: Analysis of a Hypothetical Case. American Medical Informatics Association, 2000.