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Traumatic journeys; understanding the rhetoric of patients’ complaints
BACKGROUND: Research on patients’ complaints about healthcare has tended to focus on the typology of complaints and complainants to homogenise complaints and better understand safety implications. Nonetheless, complaints speak to a broader spectrum of harm and suffering that go beyond formal adverse...
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| Publicado no: | BMC Health Serv Res |
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| Main Authors: | , , |
| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
BioMed Central
2018
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| Assuntos: | |
| Acesso em linha: | https://ncbi.nlm.nih.gov/pmc/articles/PMC6048830/ https://ncbi.nlm.nih.gov/pubmed/30012119 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/s12913-018-3339-8 |
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