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Traumatic journeys; understanding the rhetoric of patients’ complaints
BACKGROUND: Research on patients’ complaints about healthcare has tended to focus on the typology of complaints and complainants to homogenise complaints and better understand safety implications. Nonetheless, complaints speak to a broader spectrum of harm and suffering that go beyond formal adverse...
Uloženo v:
| Vydáno v: | BMC Health Serv Res |
|---|---|
| Hlavní autoři: | , , |
| Médium: | Artigo |
| Jazyk: | Inglês |
| Vydáno: |
BioMed Central
2018
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| Témata: | |
| On-line přístup: | https://ncbi.nlm.nih.gov/pmc/articles/PMC6048830/ https://ncbi.nlm.nih.gov/pubmed/30012119 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/s12913-018-3339-8 |
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