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Quality of integrated chronic care measured by patient survey: identification, selection and application of most appropriate instruments

Objective  To identify the most appropriate generic instrument to measure experience and/or satisfaction of people receiving integrated chronic care. Background  Health care is becoming more user‐centred and, as a result, the experience of users of care and evaluation of their experience and/or sati...

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Publicat a:Health Expect
Autors principals: Vrijhoef, Hubertus J. M., Berbee, Rieneke, Wagner, Edward H., Steuten, Lotte M. G.
Format: Artigo
Idioma:Inglês
Publicat: Blackwell Publishing Ltd 2009
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Accés en línia:https://ncbi.nlm.nih.gov/pmc/articles/PMC5060503/
https://ncbi.nlm.nih.gov/pubmed/19709315
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1111/j.1369-7625.2009.00557.x
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