Nápoles‐Springer, A. M., Santoyo, J., Houston, K., Pérez‐Stable, E. J., & Stewart, A. L. (2005). Patients’ perceptions of cultural factors affecting the quality of their medical encounters. Health Expect.

Nápoles‐Springer, Anna M., Jasmine Santoyo, Kathryn Houston, Eliseo J. Pérez‐Stable, και Anita L. Stewart. "Patients’ Perceptions of Cultural Factors Affecting the Quality of Their Medical Encounters." Health Expect 2005.

Nápoles‐Springer, Anna M., et al. "Patients’ Perceptions of Cultural Factors Affecting the Quality of Their Medical Encounters." Health Expect 2005.