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Evaluating Service Organization Models: The Relevance and Methodological Challenges of a Configurational Approach

Based on the example of the evaluation of service organization models, this article shows how a configurational approach overcomes the limits of traditional methods which for the most part have studied the individual components of various models considered independently of one another. These traditi...

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Detalhes bibliográficos
Publicado no:Evaluation (Lond)
Main Authors: TOUATI, NASSERA, PINEAULT, RAYNALD, CHAMPAGNE, FRANÇOIS, DENIS, JEAN-LOUIS, BROUSSELLE, ASTRID, CONTANDRIOPOULOS, ANDRÉ-PIERRE, GENEAU, ROBERT
Formato: Artigo
Idioma:Inglês
Publicado em: 2009
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC4889425/
https://ncbi.nlm.nih.gov/pubmed/27274682
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1177/1356389009341729
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