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Paterniti, Debora A., Tonya L. Fancher, Camille S. Cipri, Stefan Timmermans, John Heritage, ja Richard L. Kravitz. Getting to “No”: Strategies Primary Care Physicians Use to Deny Patient Requests. 2010.

Paterniti, Debora A., et al. Getting to “No”: Strategies Primary Care Physicians Use to Deny Patient Requests. 2010.