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Patients’ experiences of their healthcare in relation to their expectations and satisfaction: a population survey
OBJECTIVES: To investigate patients’ experiences of health services, and how these related to what they had expected to receive, and satisfaction with their care. DESIGN: Surveys of patients before and after their consultations in general practice and hospital outpatients departments. SETTING: Great...
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| Hlavní autoři: | , , |
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| Médium: | Artigo |
| Jazyk: | Inglês |
| Vydáno: |
Royal Society of Medicine Press
2013
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| Témata: | |
| On-line přístup: | https://ncbi.nlm.nih.gov/pmc/articles/PMC3618164/ https://ncbi.nlm.nih.gov/pubmed/23564898 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1258/jrsm.2012.120147 |
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