Williams, K. N., Boyle, D. K., Herman, R. E., Coleman, C. K., & Hummert, M. L. (2012). Psychometric Analysis of the Emotional Tone Rating Scale: A Measure of Person-Centered Communication.
Čikaški stil citiranjaWilliams, Kristine N., Diane K. Boyle, Ruth E. Herman, Carissa K. Coleman, i Mary Lee Hummert. Psychometric Analysis of the Emotional Tone Rating Scale: A Measure of Person-Centered Communication. 2012.
MLA način citiranjaWilliams, Kristine N., et al. Psychometric Analysis of the Emotional Tone Rating Scale: A Measure of Person-Centered Communication. 2012.
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