Huppertz, J. W., & Carlson, J. P. (2010). Consumers' Use of HCAHPS Ratings and Word-of-Mouth in Hospital Choice. Blackwell Science Inc.
Chicago Style CitationHuppertz, John W., i Jay P. Carlson. Consumers' Use of HCAHPS Ratings and Word-of-Mouth in Hospital Choice. Blackwell Science Inc, 2010.
Cita MLAHuppertz, John W., i Jay P. Carlson. Consumers' Use of HCAHPS Ratings and Word-of-Mouth in Hospital Choice. Blackwell Science Inc, 2010.
Atenció: Aquestes cites poden no estar 100% correctes.