Huppertz, J. W., & Carlson, J. P. (2010). Consumers' Use of HCAHPS Ratings and Word-of-Mouth in Hospital Choice. Blackwell Science Inc.
Chicago Stili AlıntıHuppertz, John W., ve Jay P. Carlson. Consumers' Use of HCAHPS Ratings and Word-of-Mouth in Hospital Choice. Blackwell Science Inc, 2010.
MLA AlıntıHuppertz, John W., ve Jay P. Carlson. Consumers' Use of HCAHPS Ratings and Word-of-Mouth in Hospital Choice. Blackwell Science Inc, 2010.
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