Ratanawongsa, N., Roter, D., Beach, M. C., Laird, S. L., Larson, S. M., Carson, K. A., & Cooper, L. A. (2008). Physician Burnout and Patient-Physician Communication During Primary Care Encounters. Springer-Verlag.

Ratanawongsa, Neda, Debra Roter, Mary Catherine Beach, Shivonne L. Laird, Susan M. Larson, Kathryn A. Carson, a Lisa A. Cooper. Physician Burnout and Patient-Physician Communication During Primary Care Encounters. Springer-Verlag, 2008.

Ratanawongsa, Neda, et al. Physician Burnout and Patient-Physician Communication During Primary Care Encounters. Springer-Verlag, 2008.