Bartlett, G., Blais, R., Tamblyn, R., Clermont, R. J., & MacGibbon, B. (2008). Impact of patient communication problems on the risk of preventable adverse events in acute care settings. Canadian Medical Association.

Bartlett, Gillian, Régis Blais, Robyn Tamblyn, Richard J. Clermont, و Brenda MacGibbon. Impact of Patient Communication Problems On the Risk of Preventable Adverse Events in Acute Care Settings. Canadian Medical Association, 2008.

Bartlett, Gillian, et al. Impact of Patient Communication Problems On the Risk of Preventable Adverse Events in Acute Care Settings. Canadian Medical Association, 2008.