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Random time sampling with self-observation for library cost studies: unit costs of reference questions.

The working time of reference librarians was sampled using random alarm devices and a structured checklist of mutually exclusive categories of reference questions. An average wage rate was applied to the unit time reciprocals derived from the resulting percentages. Wage costs for directional questio...

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主要作者: Spencer, C C
格式: Artigo
語言:Inglês
出版: 1980
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在線閱讀:https://ncbi.nlm.nih.gov/pmc/articles/PMC226414/
https://ncbi.nlm.nih.gov/pubmed/7356498
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