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Random time sampling with self-observation for library cost studies: unit costs of reference questions.
The working time of reference librarians was sampled using random alarm devices and a structured checklist of mutually exclusive categories of reference questions. An average wage rate was applied to the unit time reciprocals derived from the resulting percentages. Wage costs for directional questio...
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格式: | Artigo |
語言: | Inglês |
出版: |
1980
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主題: | |
在線閱讀: | https://ncbi.nlm.nih.gov/pmc/articles/PMC226414/ https://ncbi.nlm.nih.gov/pubmed/7356498 |
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