Kmietowicz, Z. (2007). Many trusts fail to monitor whether complaints have any effect, says watchdog. BMJ Publishing Group Ltd.
Citação norma ChicagoKmietowicz, Zosia. Many Trusts Fail to Monitor Whether Complaints Have Any Effect, Says Watchdog. BMJ Publishing Group Ltd, 2007.
Citação norma MLAKmietowicz, Zosia. Many Trusts Fail to Monitor Whether Complaints Have Any Effect, Says Watchdog. BMJ Publishing Group Ltd, 2007.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.