Cita APA

Wardrope, J., & McCormick, S. (2001). Article 3. Complaint management, project management and broken ECG machines: All in a day's work. BMJ Group.

Chicago Style Citation

Wardrope, J., i S. McCormick. Article 3. Complaint Management, Project Management and Broken ECG Machines: All in a Day's Work. BMJ Group, 2001.

Cita MLA

Wardrope, J., i S. McCormick. Article 3. Complaint Management, Project Management and Broken ECG Machines: All in a Day's Work. BMJ Group, 2001.