Kravitz, R. L., Bell, R. A., Franz, C. E., Kravitz, R. L., Elliott, M. N., Amsterdam, E., . . . Silverio, L. (2002). Characterizing Patient Requests and Physician Responses in Office Practice. Blackwell Science Inc.

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Kravitz, Richard L., et al. Characterizing Patient Requests and Physician Responses in Office Practice. Blackwell Science Inc, 2002.