Ramsden, S. (1993). Health Service Quality - An Introduction to Quality Methods for Health Services.
Citação norma ChicagoRamsden, Stephen. Health Service Quality - An Introduction to Quality Methods for Health Services. 1993.
Citação norma MLARamsden, Stephen. Health Service Quality - An Introduction to Quality Methods for Health Services. 1993.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.