Measuring service quality in public and private sector university libraries of Pakistan

<p class="MsoNormal">The problem addressed in this study investigates the perceived service quality of public and private sector university libraries of Pakistan from its users' perspective. More precisely the study compares the following four aspects between public and private...

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Hlavní autor: Shafiq Ur Rehman
Médium: Artigo
Jazyk:Inglês
Vydáno: University of the Punjab, Department of Information Management 2016-05-01
Edice:Pakistan Journal of Information Management & Libraries
Témata:
services quality
libqual
university libraries
pakistan
On-line přístup:http://journals.pu.edu.pk/journals/index.php/pjiml/article/view/774
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