Measuring service quality in public and private sector university libraries of Pakistan

<p class="MsoNormal">The problem addressed in this study investigates the perceived service quality of public and private sector university libraries of Pakistan from its users' perspective. More precisely the study compares the following four aspects between public and private...

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Detalhes bibliográficos
Autor principal: Shafiq Ur Rehman
Formato: Artigo
Idioma:Inglês
Publicado em: University of the Punjab, Department of Information Management 2016-05-01
coleção:Pakistan Journal of Information Management & Libraries
Assuntos:
services quality
libqual
university libraries
pakistan
Acesso em linha:http://journals.pu.edu.pk/journals/index.php/pjiml/article/view/774
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