Measuring service quality in public and private sector university libraries of Pakistan

<p class="MsoNormal">The problem addressed in this study investigates the perceived service quality of public and private sector university libraries of Pakistan from its users' perspective. More precisely the study compares the following four aspects between public and private...

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Bibliographic Details
Main Author: Shafiq Ur Rehman
Format: Artigo
Language:Inglês
Published: University of the Punjab, Department of Information Management 2016-05-01
Series:Pakistan Journal of Information Management & Libraries
Subjects:
services quality
libqual
university libraries
pakistan
Online Access:http://journals.pu.edu.pk/journals/index.php/pjiml/article/view/774
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