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Calling on the Patient’s Perspective in Emergency Medicine: Analysis of 1 Year of a Patient Callback Program

Background: Patient-centered approaches in the evaluation of patient experience are increasingly important priorities for quality improvement in health-care delivery. Our objective was to investigate common themes in patient-reported data to better understand areas for improvement in the emergency d...

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Autori principali: Shaw Natsui MD, MPA, Emily L Aaronson MD, MPH, Tony A Joseph MD, Andrew J Goldsmith MD, MBA, Jonathan D Sonis MD, Ali S Raja MD, MBA, MPH, Benjamin A White MD, Ines Luciani-Mcgillivray RN, BSN, CEN, Elizabeth Mort MD, MPH
Natura: Artigo
Lingua:Inglês
Pubblicazione: SAGE Publishing 2019-12-01
Serie:Journal of Patient Experience
Accesso online:https://doi.org/10.1177/2374373518805542
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