Merkoša sitáhtat

APA-čujuhus (7. p.)
Assefa, E. S. (2014). The effects of Justice Oriented Service Recovery on Customer Satisfaction and Loyalty in Retail Banks in Ethiopia. University Library System, University of Pittsburgh.
Chicago-čujuhus (17. p.)
Assefa, Efrem Sisay. The Effects of Justice Oriented Service Recovery on Customer Satisfaction and Loyalty in Retail Banks in Ethiopia. University Library System, University of Pittsburgh, 2014.
MLA-čujuhus (9. p.)
Assefa, Efrem Sisay. The Effects of Justice Oriented Service Recovery on Customer Satisfaction and Loyalty in Retail Banks in Ethiopia. University Library System, University of Pittsburgh, 2014.
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