Merkoša sitáhtat
APA-čujuhus (7. p.)
Assefa, E. S. (2014). The effects of Justice Oriented Service Recovery on Customer Satisfaction and Loyalty in Retail Banks in Ethiopia. University Library System, University of Pittsburgh.
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Chicago-čujuhus (17. p.)
Assefa, Efrem Sisay. The Effects of Justice Oriented Service Recovery on Customer Satisfaction and Loyalty in Retail Banks in Ethiopia. University Library System, University of Pittsburgh, 2014.
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MLA-čujuhus (9. p.)
Assefa, Efrem Sisay. The Effects of Justice Oriented Service Recovery on Customer Satisfaction and Loyalty in Retail Banks in Ethiopia. University Library System, University of Pittsburgh, 2014.
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