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Citação APA (7ª ed.)
Poursalimi, M., Moghadam, S. M. H., Esmaeilian, H., & Ghasemi, A. (2014). The impact of employees\\\' emotional conditions on customer satisfaction and loyalty with the mediating role of rapport (Case study: Travelers of Hashemi Nezhad airport of Mashhad who use customs. University of Isfahan.
Citação do estilo Chicago (17ª ed.)
Poursalimi, Mojtaba, Seyed Mohammadreza Hossaini Moghadam, Hassan Esmaeilian, e Atena Ghasemi. The Impact of Employees\\\' Emotional Conditions on Customer Satisfaction and Loyalty with the Mediating Role of Rapport (Case Study: Travelers of Hashemi Nezhad Airport of Mashhad Who Use Customs. University of Isfahan, 2014.
Citação MLA (9ª ed.)
Poursalimi, Mojtaba, et al. The Impact of Employees\\\' Emotional Conditions on Customer Satisfaction and Loyalty with the Mediating Role of Rapport (Case Study: Travelers of Hashemi Nezhad Airport of Mashhad Who Use Customs. University of Isfahan, 2014.
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