Dokumentuaren aipamena
APA (7th ed.) Zitazioa
Mucz, D., & Gareau-Brennan, C. (2019). Evaluating Customer Experience through Customer Journey Mapping and Service Blueprinting at Edmonton Public Library: An Exploratory. The Partnership.
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Chicago Style (17th ed.) Zitazioa
Mucz, David, eta Céline Gareau-Brennan. Evaluating Customer Experience Through Customer Journey Mapping and Service Blueprinting at Edmonton Public Library: An Exploratory. The Partnership, 2019.
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MLA (9th ed.) Zitazioa
Mucz, David, eta Céline Gareau-Brennan. Evaluating Customer Experience Through Customer Journey Mapping and Service Blueprinting at Edmonton Public Library: An Exploratory. The Partnership, 2019.
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